KFC Customers are expressing their anger and considering a boycott of the iconic fried chicken chain due to a recent shift toward cashless transactions at some of its stores, despite the brand's insistence on its right to decline cash payments.
In Morisset, situated within the Lake Macquarie region of New South Wales, patrons were taken aback when they encountered a surprising change at their local KFC establishment—an abrupt transition to a cashless payment system.
Prominently displayed outside the outlet is a newly erected sign declaring, "This restaurant is cashless. We exclusively accept card payments."
One dissatisfied customer vented their frustration by sharing a snapshot of the sign on Facebook, expressing disbelief, "I never imagined this would be permitted; I had assumed cash would always be universally accepted."
Responding to the growing concerns, KFC clarified its position on the matter when speaking with Lebomemes101, assuring customers that only a select number of its outlets have implemented this change.
"A limited set of KFC restaurants have made the decision to accept only card or digital payments," a KFC spokesperson conveyed to Lebomemes101.
"This choice is made at the discretion of our franchise partners and adheres to legal requirements."
Notably, cashless KFC outlets have taken steps to clearly communicate their payment policies through signage that outlines the accepted methods.
Other KFC locations, including those in Lakehaven and North Wyong, made the transition to cashless payments earlier this year.
One Facebook user voiced their concerns by stating, "No cash means no business from me."
Nevertheless, it's worth noting that, while it may be inconvenient for some customers, this transition is legally permissible, as confirmed by the Australian Competition and Consumer Commission (ACCC).
2 comments
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Might be big news in Oz but I’m in Europe and this has been in place for a while. Especially Sweden. Can’t even use cash in a pub. Screwed me when I was holidaying there
Might be big news in Oz but I’m in Europe and this has been in place for a while. Especially Sweden. Can’t even use cash in a pub. Screwed me when I was holidaying there